WE ARE HERE TO HELP
A private space.
A real conversation.
Need help, want to report a player or have a suggestion? Start in Discord.
Open a support ticket.
- 01
Join Discord
Use the official invite below.
- 02
Find #tickets
Choose the category that best matches your issue.
- 03
Tell us what happened
A private channel opens. Type your reason there, with screenshots and times if useful. Never share your password or payment details.
What is Xratk SMP?
A survival community built around Lifesteal, teams, player trading and custom progression. Some new content is still in development; Discord carries confirmed release announcements.
Which Minecraft version should I use?
The DEV server runs Paper 1.21.11 with crossplay support. Compatible client versions depend on the server plugins; check Discord for current Java and Bedrock guidance.
Can I play on Bedrock?
Yes, the server uses Geyser for crossplay. Select Bedrock in the Play guide for the configured address and port. Console custom-server support varies.
What are Shards?
Shards are a separate progression currency, not physical Coins. Earning rules and rewards are in development. Shards are not sold on this website.
How do ranks work?
Supporter ranks are cosmetic recognition. Prices and checkout are not live yet. Staff positions cannot be purchased.
Where do I get support or report a player?
Use #tickets in Discord. Choose a category, then explain the issue in the private ticket channel. Keep private reports out of public chat.